The Commercial Lines Producer position at Farmers Insurance is an essential, client-facing role that acts as our frontline for new business growth and client retention. The responsibilities listed below center around our strategy to profitably grow our Commercial lines business.
Qualified candidates for this role will be sales and results oriented with an equal focus on providing extraordinary customer care to each and every Farmers client.
Duties and Responsibilities
Develop and maintain an active list of prospects through a variety of methods including (but not limited to) networking, cold calls, referral development and inter-company introductions.
Generate new business applications for commercial programs ensuring timely submission to obtain quotes. Utmost attention to detail, adherence to underwriting guidelines and persistent follow-up will be critical for proper issuance of policies.
Field questions from prospects and customers regarding insurance coverage options, policy provisions, discounts and pricing and other information that might be requested.
Work closely with Agent to help achieve premium and retention targets for all lines of selected business.
Become acquainted with, and a robust user of, the Agency Management System. This will include attending both live and recorded training sessions as well as independent study and 1-1 training in office.
Interact with other producers and customer service personnel as needed to help the business consistently meet its growth and service objectives
Every employee in the office will share responsibility for creating a unique and positive experience for our clients, prospects and business partners during each interaction.
Individuals must be goal driven, self-motivated and comfortable with individual accountability while also being collaborative and comfortable working in a team environment.
5 plus years experience within a Commercial Lines Producing/Client Management environment
Dedicated to delivering exceptional customer care to all prospects and clients.
Experience in retail commercial insurance and risk management is preferred. All candidates should have a proven track record of success in sales and marketing.
Applicants should be comfortable with setting sales goals and crafting a detailed business plan to help meet those goals.
Candidates must have an insurance license.
Bachelor’s degree or related work experience in the insurance industry.
Able to interact comfortable, both over the phone and in person, with prospects, clients, referral sources and business colleagues both in and outside of Farmers Insurance.
Excellent writing and communication skills.
Some flexibility in work schedule. This position may require some evening and Saturday hours.
Building and maintaining a Commercial Lines book of business for a minimum of 5 years
Required license or certification
Property and Casualty License